About Us
Hospitality Meets Technology
Our Story
We Got Started Because We Want to Make Guest Experiences Better
With backgrounds in both business and technology, they saw the pressure rising on hotel teams – late-night staffing, kitchen closures, labour shortages – and set out to build a smarter, more sustainable way to provide round-the-clock guest service.
Today, Ascentis delivers fully managed smart-vending and robot room-service solutions that are modern, reliable, and require no upfront cost to the hotel. We supply the machines, the robots, the installation, the restocking, and the monitoring – and share the revenue with you. Guests enjoy quick, fun, anytime access to food, drinks, and essentials, and hotels gain efficiency, brand differentiation, and a fresh new experience that sets them apart.
At our core, we believe in speed, agility, efficiency, and consistency – and in using technology to make hospitality better for everyone.
Our Core Values
Integrity & Trust
We keep our promises, building long-term confidence with hotels and guests alike.
Customer-Centred Service
Every decision is guided by one goal: to make the guest experience seamless
Innovation & Excellence
By combining smart vending and robotics, we set new standards for hotel room service and operational efficiency.
Collaboration & Partnership
We succeed when our partners succeed – working hand in hand to strengthen their brand and guest loyalty.